Family Service Worker


Education: An associate or higher degree with the equivalent of 30 college quarter credits of adult education, human development, human services, family support, social work, early childhood education, child development, psychology, or another field directly related to the job responsibilities.  These 30 credits may be included in the degree or in addition to the degree.

Experience: Preference given to individuals with previous experience working in social services, adult education or early childhood.

Job Scope: Performs independent and joint duties with moderate supervision, in the classroom, the office, and during home visits while operating from established program policies and procedures.  Complies and monitors compliance with all Head Start/ECEAP Performance Standards, all laws, and assorted regulations.

Transportation Needs: Possess a valid Washington State driver’s license.  Access to reliable transportation to and from work.  Proof of automobile insurance that meets the Washington State minimum requirements.

Language: Bilingual English/Spanish preferred

Primary Responsibilities

  • Establish mutually respectful partnerships with families to enhance the quality of their lives and their community. 
  • Support families’ efforts to reach their goals.  Develop, in partnership with the family, an individualized family plan that facilitates families’ problem-solving and teaches problem-solving skills.
  • Monitor and as needed, assist families with scheduling of physical, dental and other health requirements including heights/weights and lice checks once a month.
  • When necessary, attend appointments for Spanish speaking families to make sure medical follow-through occurs if they do not qualify for an interpreter.
  • Assist other DST staff at pre-arranged medical screenings offsite and onsite, as needed, i.e. transportation, child monitoring, etc.
  • Monitor children’s attendance and provide support services to families as needed.
  • Maintain records relevant to classroom, children, families, and community (files, health records, in-kind reports, PIR, etc.)
  • Periodically check classroom emergency information
  • Engage parents in volunteering, community service and other ways of contributing to program activities and services.
  • Work with other program staff to support interactive literacy activities between parents and their children.
  • Provide training for parents in how to be the primary teacher for their children and full partners in the education of their children and assist parents as adult learners to recognize and address their own literacy goals.
  • Attend and actively participate during meetings (Staff, Direct Service, Family Staffing, Health File Reviews, Parent Committee and Policy Council);
  • Provide translation at all meetings when needed. 
  • Assist with childcare when needed during evening meetings.
  • Assist with family in-takes and orientation.
  • Assist with outreach, recruitment, enrollment and in-kind activities.
  • Assist with transition activities when requested.
  • Attend Spanish-speaking education conferences and home visits to provide interpretation support.
  • Translate family documents from Spanish to English for Direct Service Team.
  • Translate Head Start documents from English to Spanish when necessary.
  • Assist with distribution of materials for the program and the families.
  • Assist with scheduling Spanish-speaking home visits and conferences.
  • Assist on classroom field trips when needed and approved by supervisor.
  • Call parent of children with incident report.
  • Assist with sick children.
  • Enter data in agency data base Child Plus, ELMS (ECEAP only)
  • Assist with completing Health Care Plan or administrating medication.
  • Work with all medical providers to ensure that children are current according to Early Periodic Screening, Diagnosis and Treatment (EPSDT) guidelines
  • Promote the frontlines of a strong Direct Service Team.
  • Perform other duties as required.